...from the comfort of their home. These courses specifically caters to the needs of the hospitality industry and is ideal for those who already work... Impara:: Online courses, Hospitality Communication, IT Management...

...Are you working in a customer service environment within the hospitality industry and would like to improve your telephone manners? This Telephone Handling... Impara:: Telephone skills, Difficult People, Conflict Resolution...

...Academy and learn how to take a message professionally using the most used software. The programme is aimed at everyone working in a customer service environment... Impara:: IT Management, Telephone skills, Professional Communication...

...You will also have access to the learning platform to print the materials directly. Successful candidates will become exceptional sales persons and... Impara:: Negotiation Skills, Sales Strategy, Up-selling tecniques...

...✅ Check in scenarios ✅ Explaining the bill at checkout experience You will be able to listen to ten (10) different conversations or voicemail messages involving guests... Impara:: Telephone skills, English Language, Telephone answering...

...voiced over to ensure you get the most out of each Audio Course. Listen to these tapes over and over until you feel comfortable in adapting them to your own workplace... Impara:: Communication SKILLS, Telephone user support, Reservation procedures...