...and effectively promote Hotel facilities, you can now choose from over 5 interactive, fun and exciting online training courses offered by Reception Academy... Impara:: Skills and Training, Hotel terminology, Basic computer skills...

...a password for your account. - Click the link to the designated course in the email you receive and begin the course! Topics covered in the Telephone Handling Online Course... Impara:: Telephone skills, Decision making, Persuasion Skills...

...Candidates will gain an attendance certificate. You will learn how to take a message in a professional manner using message templates, which in turn... Impara:: IT Management, Telephone skills, Professional Writing...

...Featuring professional audio voice-overs the user can listen to a native English speaker, further improving your English language skills when communicating... Impara:: Influencing Skills, Up-selling tecniques, Selling Skill...

...✅ Check in scenarios ✅ Explaining the bill at checkout experience You will be able to listen to ten (10) different conversations or voicemail messages involving guests... Impara:: Skills and Training, Customer service, Organizational Skills...

...✅ Reservations Agent taking a booking from a caller that is difficult to understand... Impara:: Reservations Agent, Telephone skills, Audio competence...