...Opening and closing items- referring to subjects, inviting partecipants to present items. Controlling the discussion focusing the discussion on the agenda...
...arranging for future contact. Focusing on problems-focusing on specific issues, describing action required to reach agreement, giving reasons for disagreement...
...Greeting acquaintances, referring to the subject of calls, asking if someone is free to talk, closing calls politely. Asking for repetition and clarification...
...not only of conventions in terms of language and style, but also of the way texts function in building and nurturing relations with busines partners...
...Rivolto a: Il programma fornisce ai partecipanti gli strumenti comunicativi necessari per essere padroni delle regole non scritte di un incontro sociale in ambito professionale...
